Fencing Centre & Fencing Centre Garden Buildings (Self Assembly) Delivery Policy
Our delivery charges are based on mileage from your local site. Please use the delivery charge calculator at the bottom of our home page to find out how much it will be to your area.
Delivery Slots & Times:-
After you have placed your order, if not already arranged in store or over the phone you will be contacted to arrange a mutually convenient delivery day. Due to a large amount of variables we cannot specify a time for delivery at point of order however if you call your local branch (Click here for branch contact details) after 8.30am on the day of delivery, we will be able to provide an approximate time. Be aware that delivery times will vary according to what materials have been ordered.
General fencing and trellis is normally delivered within 10 working days.
Joinery products like gates are normally delivered within 15 working days.
Log Cabins are normally delivered within 6-8 weeks. Cabin delivery is free within our regional delivery area. The regional delivery area is 10 miles from any branch or postcodes BH236BG - BA202GZ - EX100HP - OX42RD - BH236AE - SO402NB - BH216RD if outside of this area then a charge will apply. We will contact you before any monies are taken to discuss this charge.
Sheds and Summerhouses are normally delivered within 4-5 weeks.
In peak season we do our best to stick within the above estimates but some delays may occur. You will be notified in good time if this applies to your order.
Directions Post Codes and Contact Numbers:-
All delivery orders require a full address and post code. With Named houses we require detailed directions to the property. We require two contact phone numbers (where possible) on all delivery orders. If we can’t find you or call you we may have to re schedule your delivery at our next appropriate slot (Never the same day).
We use a combination of 3.5ton 12ton and 26ton lorries to deliver our goods depending on what has been purchased. Our deliveries are arranged under the understanding that we will be able to gain vehicular access to the delivery address. Please advise us of any vehicle restrictions (tight roads, phone cables over the driveway, high hedgerows / trees that will cause our crane lorry problems, etc…). Failure to inform us of any access issues that lead to a failed delivery will incur a second delivery charge.
All deliveries are front of house kerbside only. Deliveries will be made to a suitable and secure unloading area that should be made available within six metres of the vehicles parked position. If there is no suitable offloading area the customer will be responsible for transporting the products to a safe storage area. We will move products up to six metres, we do not carry products to the rear of properties or through customer’s houses.
We offer a kerbside delivery service starting from £20.00 for a local delivery.
Average lead time begins at 7 days please contact the nearest branch for an accurate delivery estimate.
If you put your post code into the calculator it will give you the exact delivery charge to your area.
The Fencing Centre & Stable Structure Group have been supplying fencing products for 30 years. Now located in Dorset, Somerset, Devon, Hampshire and Oxford you can visit any of our 7 stores or you can buy online.